Three days of work. Now done in minutes.
Faster service charge settlements, greater control: how Immobilien Basel-Stadt benefits from the CS 330 Cockpit.
242 documents in 3:29 minutes · One cockpit instead of 7 SAP transactions · Around 8,000 service charge settlements each year.
Immobilien Basel-Stadt manages 1,794 business entities and more than 20,800 contracts in SAP RE-FX. Around 8,000 of these contracts undergo annual service charge settlement. Preparing them used to require seven separate SAP transactions, making the process repetitive and highly time-consuming.
The CS 330 Cockpit consolidates the entire workflow in one interface. Users can review, execute, prepare, print, or reverse settlements, with documents filed electronically in the SAP tenant record.
The results are striking. Preparing the documents for the largest business entity, with 254 rental objects, previously took around three working days. Today, 242 documents are prepared in just 3 minutes and 29 seconds. A typical settlement run covering 15 to 20 business entities now takes between half and three-quarters of a working day, down from 1.5 days.Faster processing does not mean less control. The custom-built balance report shows final checks by lease, period comparisons, and meter readings at a glance. Deviations stand out immediately, and tenant queries and objections can be handled in a structured way.
“For us, the substantial time savings and the new reporting capabilities – especially the balance report – make a real difference.”
Thomas von Allmen, Heating and Operating Costs Specialist, Immobilien Basel-Stadt
Our SAP RE-FX customers
